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Job Opening details:-
Company Name :- U.S. Embassy & Consulates in India
Position Name :- Public Engagement Assistant
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
Full Job Description
Open to the public
Who May Apply/Clarification From the Agency:
For USEFM – Actual FP 6 salary determined by Washington D.C. Only one Open-to category should remain: • All Interested Applicants / All Sources
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type Details:
Indefinite subject to successful completion of probationary period
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
The work schedule for this position is:
Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (8 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Relocation Expenses Reimbursed:
On work requirement basis
The Exchanges and Alumni Coordinator works under the direct supervision of the Established Opinion Leaders (EOL) Specialist or PAO designee, and has no supervisory responsibilities. Coordinates the Consulate’s exchange programs, including sports, arts and other Department of State (DOS) and post-generated exchanges for youth and communities that are not included in traditional U.S. diplomatic engagement, such as civil society groups and populations vulnerable to extremist appeals. Designs, plans and implements a broad range of activities to maintain contact with alumni of U.S. Government exchange programs and official alumni groups and organizations.
Plans, implements and coordinates exchange programs and alumni activities to engage youth and non-traditional audiences, and to expand Consulate access to priority EV and EOL communities. Manages Indian components of Department of State (DOS)-funded programs and develops Consulate-designed virtual and in-person exchange activities. Is responsible for carrying out all Indian aspects of inbound and outbound exchange programs and ensures completion of all administrative tasks associated with those programs. Recommends grants and public/private partnerships to amplify USG investment. Collaborates with the Press and Media team and Digital Production Coordinator to produce and disseminate multi-media content to market and promote public awareness of Consulate exchange programs. Coordinates with the DOS Bureau of Educational and Cultural Affairs (ECA) on programs and new initiatives
Outbound Exchanges: Identifies/recruits Indian participants for U.S. exchange programs and participates in applicant review and selection. Monitors development of their U.S. programs; oversees pre-departure logistics, orientations, and briefings for participants, and, if they are minors, for their guardians. Liaises between U.S. program sponsors and Indian guardians to resolve problems that may arise during U.S. exchanges; debriefs participants on return.
Inbound exchanges: Identifies program options for inbound participants and coordinates program development. Organizes arrival orientations; maintains smooth communication among local implementers, participants and Consulate; solves problems arising from Indian implementers at conclusion of exchange programs. In coordination with the Education Outreach and English Language Coordinator, implements exchanges of U.S. English language experts to India. Selects host institutions for effective engagement, negotiates project plans and cost-sharing, and coordinates among the host institutions and U.S. sponsor(s).
Alumni Projects and Initiatives: Facilitates and supports the creation of consular district-wide networks of alumni of U.S. Government-sponsored exchange programs; plans and implements innovative activities to maintain substantive contact with those alumni. Organizes activities and forums, in-person and virtual, for all exchange program alumni and supports their future programs and funding applications. Is the principal liaison with USG alumni associations
Budgeting and Financial Resources: Prepares and monitors the annual and individual project budgets for exchange programs and alumni initiatives. Contributes to the overall PD Resource Allocation Module (PDRAM), in consultation with the Resource Coordination unit. Acts as Occasional Money Holder for cash allocated to exchange programs.
Grants: Serves as Grants Officer Representative (GOR) for exchange and alumni program grants and cooperative agreements, with responsibilities as indicated in the Delegation of Authority letter. For DOS-initiated grants, acts as liaison between DOS-based GOR and local implementing institution(s) as required.
Qualifications and Evaluations
EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communication, or education duties as a significant part of the job.
JOB KNOWLEDGE: Detailed knowledge of U.S. foreign policy and American interests as they apply to India and especially to the EV and EOL sectors is required. General knowledge of USG and DOS structures, as well as of PD bureaus within the Department, is required. Detailed understanding of the full range of PD tactics and tools designed to engage EV and EOL audiences, and general knowledge of cross-cultural communications, is required. Detailed understanding of USG exchange programs, regulations and practices is required. Full understanding of PD-specific funding authorities and their planning and reporting tools is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
A thorough understanding of the attitudes and preferences of the EV and EOL audience sectors in India, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Indian higher education, business, and professional exchanges programs as well as secondary education, exchanges, and youth programs is required.
Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV and EOL sectors, in India is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EV and EOL sectors, is required. Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Indian communication landscape is required; must be familiar with digital practices and procedures used by or influential with the Indian EV and EOL sectors.
University degree in international relations, communications, marketing, political science, economics, or English is required.
LANGUAGE: Level IV English (speak/read/write) and Level III Telugu or Hindi or Urdu (speak/read/write) – This may be tested
SKILLS AND ABILITIES : Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Indian attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through exchanges to and from the U.S.; identify, analyze, predict and continually assess EV and EOL audience attitudes; and evaluate the impact of projects and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly. Must be able to identify and recommend appropriate USG alumni for interaction with USG officials and participation in Consulate-sponsored programs.
Communication / Interpersonal skills: Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing material for publication in both English and local language; must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and local language for public programs.
Management skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.
Technical skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of EV exchanges activities and initiatives.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in (insert post and/or country name) may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **
IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
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