[New Job Vacancy] Customer Support job in Skill Lens, (Hyderabad, Telangana) – Jobs in Hyderabad, Telangana

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Job Opening details:-
Company Name :-
Skill Lens
Position Name :- 
Customer Support
Company Location :-
Hyderabad, Telangana
Job Category :-
Jobs in Hyderabad

Full Job Description :-

Customer Support
Job Title: Tele Caller
Location: Hyderabad
Type: Full Time
Experience: 1+ years
Job Description:
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company’s reputation.
Keep records of calls and sales and note useful information.
Requirements
Proven experience as telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues and addressHiring InsightsJob activityPosted 8 days ago

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