[New Job Vacancy] Customer Support job in Digital Nest Info Media, (Hyderabad, Telangana) – Jobs in Hyderabad, Telangana

Are you searching for a Perfect job or looking for new opportunity then 8bestreview.com is best choice for you to search your dream Job.

Job Opening details:-
Company Name :-
Digital Nest Info Media
Position Name :- 
Customer Support
Company Location :-
Hyderabad, Telangana
Job Category :-
Jobs in Hyderabad

Full Job Description :-

Job detailsJob TypeFull-timeRegular / PermanentFull Job Description

Job Description

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives

Role : Customer Support Industry Type : Education Functional Area : Customer Service, Operations Employment Type : Full Time, Permanent Role Category : Customer Support Education UG : Any Graduate PG : Any Post Graduate

Hiring InsightsJob activityPosted 30+ days ago

Disclaimer : 8bestreview.com is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.

Similar Posts

Leave a Reply

Your email address will not be published.