[New Job Vacancy] Customer Relationship Executive – Only Female job in SHAGUN MATRIMONIAL CENTRE, (Kanpur, Uttar Pradesh) – Jobs in Kanpur, Uttar Pradesh

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Job Opening details:-
Company Name :-
SHAGUN MATRIMONIAL CENTRE
Position Name :- 
Customer Relationship Executive – Only Female
Company Location :-
Kanpur, Uttar Pradesh
Job Category :-
Jobs in Kanpur

Full Job Description :-

QualificationsCustomer service: 1 year (Preferred)Full Job Description
Job SummaryWe are in the business of finding happiness for our customers and society and consequently looking for someone who is jovial, mature, results oriented and cares deeply for our customers will be able to succeed in this roleRelationship Advisor is responsible for registering people who enquire to us for availing the matrimonial services of Shagun Matrimonial Centre (http://www.shaguncentre.com) and converting them into premium membership while giving them matchmaking solutions through relationship management and positive approach.Responsibilities and DutiesWorking with and supporting the Center Manager and marketing team to generate a continuous flow of enquiries and walk-ins and converting them into premium memberships at the Centre

Handling telephonic and walk-in enquiries at the centre
Making outbound calls to members / other enquiry database and offering them matchmaking solutions
Following the defined sales process to convert Enquiries into members
Recording all the details of the enquiries in the specified format and entering them into system
Getting all the statutory ID and qualification proofs from the premium members and storing it safely
Making required number of calls for following up with Enquiries which are not converted
Updating the details of follow-up in the system
Meeting Sales and conversion Targets
Appearing for periodic evaluations
Maintaining various reports related to Sales and Accounts
In case call needs to be escalated, noting details and forwarding it to the seniors
Interfacing with walk-in customers, explaining to them features of our services and converting them to Premium Membership
Maintaining all documentation that pertains to the above responsibilities
Coordinating with the service team to smoothly handover converted members.

Required Experience, Skills and Qualifications

Minimum Graduate
Females Only
Extremely presentable with a pleasing personality
Fluent in English, Hindi and other local language with a neutral accent
Minimum 6 months of work experience (preferably from Insurance, or Sales/Service experience from Telecom, Financial & Education sector)

Job Types: Full-time, Walk-In
Salary: ₹8,000.00 – ₹10,000.00 per month
Job Types: Full-time, Regular / Permanent
Salary: ₹8,000.00 – ₹10,000.00 per month
Schedule:

Day shift

Supplemental Pay:

Commission pay
Performance bonus

COVID-19 considerations:COVID-19 considerations:1. Clients visiting the office required to get their temperature check and wear mask.2. Regular Sanitization of the office premises and key touch points such as work desk, computers etc.3. Vaccination of all the team members.
Experience:

Tele Calling: 1 year (Preferred)
Customer service: 1 year (Preferred)

Hiring InsightsApplication response rate: 73%Hiring 5 candidates for this roleUrgently hiringJob activityEmployer reviewed job 5 days agoPosted 17 days ago

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