[New Job Vacancy] Customer Care Associate job in Shoppers Stop Ltd, (Mumbai, Maharashtra) – Jobs in Mumbai, Maharashtra

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Job Opening details:-
Company Name :-
Shoppers Stop Ltd
Position Name :- 
Customer Care Associate
Company Location :-
Mumbai, Maharashtra
Job Category :-
Jobs in Navi Mumbai

Full Job Description :-

Job Description
:
Ensuring maximum conversion of walk in by attending each and every customer.

Assisting the customers by understand their needs and closing the sale accordingly.

Increasing the ticket Size by Cross selling and Up-selling.

Planning and striving to achieve the sales target of the assigned section.

Taking active feedback from customers through suggestions forms, tablets.

Educating Customers about the First Citizen Program and ensuring maximum conversions.

Educating Customers on the mobile app and ensuring maximum downloads.

Educating the customers on the new promotions & offers.

To ensure timely closures of all processes related to inventory management and control.

To receive stocks on floor and display them as per VM norms.

To maintain the display, ensure proper ironing, folding, piling, colour blocking etc as per VM norms.

To ensure cleanliness and upkeep of the assigned section.

Customers and ensure excellent customer service Ensuring safety of merchandising through 100 % tagging.

Cashiering / billing as per the billing process.

Attend training as per the training schedule and complete all online certifications as per timeline

Department
:
SSL – Mens Dept Mumbai – T2 Domestic (8506)
Open Positions
:
7
Skills Required
:
Good Communication, Customer service
Role
:
Location
:
Mumbai, Maharashtra, India
Education/Qualification
:
Minimum HSC
Desirable Skills
:
Good Communication, Customer service
Years Of Exp
:
0 to 2 Years
Salary
:
225496 to 225497
Posted On
:
07-Apr-2022
Designation
:
Customer Care AssociateHiring InsightsJob activityPosted Just posted

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