[New Job Vacancy] Client Support Executive/Associate job in eZee Technosys, (Surat, Gujarat) – Jobs in Surat, Gujarat

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Job Opening details:-
Company Name :-
eZee Technosys
Position Name :- 
Client Support Executive/Associate
Company Location :-
Surat, Gujarat
Job Category :-
Jobs in Surat

Full Job Description :-

Roles & Responsibilities
Maintaining updated knowledge of the organisation’s products, services, and customer service policies.
Completing assigned tasks within the timeline, following all the SOPs.
Establishing and maintaining good rapport with hoteliers by using positive language and anticipating their needs.
Communicating with third-party service providers (OTAs, meta searches) on behalf of the hoteliers via email, phone call.
Analysing and reporting the properties’ across various online platforms.
Working closely with internal and external teams to ensure hoteliers get maximum benefits.
Follow up for data from hoteliers, OTAs to ensure timely delivery of the services.
Supporting the hoteliers with analytical data and tools.
Eligibility Criteria
A bachelor’s degree.
Excellent interpersonal and written and oral communication skills (English).
Analytical Skills.
MS Office Skills.
Previous experience in customer servicing is preferable.Hiring InsightsJob activityPosted 9 days ago

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