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Job Opening details:-
Company Name :- NTT DATA Business Solutions
Position Name :- Basis
Company Location :- Hyderabad, Telangana
Job Category :- Jobs in Hyderabad
Full Job Description :-
NTT DATA Business Solutions
We want to shape the future with vision and innovation. Be part of it and develop your full potential!
As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 10,000 employees in more than 30 countries, we design, implement and develop custom-fit SAP solutions for our global customers.
Would you like to take the next step in your career and be part of our highly qualified team? Then support our customers remotely as a valued contact person through the optimal and stable operation of complex SAP applications!
Are you ready to break new ground?
SAP ENTERPRISE CLOUD SERVICES Project Engagement Support (PL): is responsible for planning and orchestration of Onboarding activities in different scenarios (Greenfield/Brownfield/Model company) with different setup of stakeholders. Furthermore, the PL is responsible for planning and orchestration of complex changes to system landscapes during lifecycle status “run” – eg release upgrades, landscape transformation etc.
the PL is driving the offboarding phase of customers who are deciding to leave SAP Enterprise Cloud Services through planning and
orchestrating among the various involved teams.
Responsible for the customer onboarding phase.
Manage the implementation of disaster recovery.
Manage planning of complex projects during the customer lifecycle
Escalation management during planned project activities.
Acts as a customer ambassador for various technical teams.
Coordinates with Customer Project Team (Customer & SI) and the extended SAP teams to align project information, requirements and rollout timelines.
Structured Knowledge Documentation: the working procedures for Supplier – derived from the processes maintained by SAP – will be documented by the Supplier, reviewed and signed off by SAP and be fully part of the managed services orchestration.
Systematic and faster onboarding of associates: mandatory trainings documentation
Assess the current skill level and plan for competency uplift: report to be shared on a quarterly basis
Enable continuous delta KTs on new topics and refresher sessions
Manage the Sales to Delivery handover from sales team and ensure completeness of customer requirements and technical prerequisites with the support of the technical lead.
Drive the handover of customer build requirements to the Build Factory and oversee the system builds.
Coordinate with customer project team and extended SAP teams to align project information, requirements and rollout timelines.
Coordinate the initial network connectivity setup with the HEC network team and customer network team.
Coordinate migration cutovers and go-live activities with customer, SAP Consulting Services – migration teams, and HEC teams (Brownfield projects)
Organize/participate on regular meetings with customer/consulting/migration teams.
Disaster Recovery Implementation
Educate customer on how disaster recovery offering works in HEC.
Oversee the DR landscape build by the HEC DR team.
Coordinate the initial network connectivity setup with the HEC network team and customer network team on the DR site.
Manage the DR internal test.
Customer Complex Projects
Plan major customer upgrades (depending on customer segmentation).
Manage VMware migration projects (depending on customer segmentation).
Plan and manage the migration of HEC DC to HEC on Hyperscaler projects.
Manage complex customer exit projects.
Strong knowledge of IT Service Management and SAP Basis
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Experiences in performing system owner ted tasks
Willingness to work during weekends/ off business hours
Profound Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Strong command in de-escalating situations
Project management experiences and certifications (PRINCE2, PMP,..)
Experience in working with cross-cultural teams or individuals
Proficiency in English (Written and verbal), additional (local) languages are plus
Mandatory Skills: Resource Management, Resource Planning & Optimization, Release management, Business Forecasting Calls, Resource Allocation, Hiring Tracking, VISA Approvals, Project Approvals, MIS & Reporting, Process Automation & Efficiencies
Inhouse Training team which focuses on training you on professional technical training, soft skills training, SAP Learning Hub and certification opportunities
Do you have questions?
We are looking forward to receiving your complete application documents (cover letter, CV and references) stating the earliest date you could start
Get empowered by NTT DATA Business Solutions!
Let’s meet.Hiring InsightsJob activityPosted 30+ days ago
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