[New Job Vacancy] AGM – Telecalling job in Vodafone Idea, (New Delhi, Delhi) – Jobs in New Delhi, Delhi

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Job Opening details:-
Company Name :-
Vodafone Idea
Position Name :- 
AGM – Telecalling
Company Location :-
New Delhi, Delhi
Job Category :-
Jobs in Delhi

Full Job Description :-

Job Req ID: 22427
Location:
New Delhi, IN
Function: Other
About:
Role
Telecalling Manager

Job Level/ Designation
M2

Function / Department
CS

Location
Delhi

Job Purpose
Overall responsibility of managing collection through outbound call center

Key Result Areas/Accountabilities
Collections
Managing collection through outbound call center
Churn management
Reduction of field allocation
Ensue meeting collection target

Core Competencies, Knowledge, Experience
Collections – Mobiltiy Collection Retail, Forward Flow, Cost of Active collection – Thru Outbound Call Center
Customer Churn management – Invol Churn, TNPS?NPS, MNP Canc
Postpaid Experience – Reduction of Field Allocation, Digital Payment Penetration
Ensure Active Collections Targets are achieved.

Must have technical / professional qualifications
Graduate /MBA
4-6 years on role experienceHiring InsightsJob activityPosted 30+ days ago

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